Policies & FAQ

What Size of Cigarettes Can I Make?

Our TMA auger-type cigarette machine is designed to work with both 100’s and King size tubes. TMS2 spoon-type only accepts King size tubes.

Can I Use Pipe Tobacco?

Only with spoon-type injector and only finer pipe tobacco cuts.

What is the Electric Cigarette Machine Warranty?

Our unit carries a one year warranty from the day of purchase. This warranty covers all defects from workmanship and/or component failures.

Do you sell tobacco or cigarette tubes?

We do not. We are the machine manufacturer’s rep and only supply Roll-Your-Own equipment.

Where can I purchase natural tobacco and tubes?

Most local tobacco shops offer a wide selection of domestic and imported tobaccos, as well as cigarette tubes. Prices vary based on the grade and variety. As a rule of thumb, Roll-Your-Own supplies cost one half of premium cigarette packs.

Online is also a great place to purchase RYO supplies. You may find a greater selection than what is available at your local tobacco shop.

How Fast Can I Get The Electric Cigarette Machine?

We offer shipping exclusively via USPS. During check-out you will be presented with shipping options, costs and arrival time estimate based on your location and weight of the product. All our products are in-stock. Orders placed before 3PM EST are shipped the same day, all others are shipped on the following business day.

Can I return my purchase?

Yes, unopened product can be returned within two weeks of  it’s arrival. Please note all refunds are subject to a 20% restocking fees. Shipping is not refundable.

What countries do you ship to?

We offer shipping via USPS to United States and Canada.